Responsible Gambling Policy
NeoDice B.V. (“Casino”) is dedicated to provide everything possible to give its customers an enjoyable gaming experience, whilst recognising that gambling can cause problems for a minority of individuals. To ensure that you continue to enjoy safe and manageable play we fully endorse responsible gaming as a policy of customer care and social responsibility.
We take strict steps to ensure that only people of legal age participate and enter the Casino. Such checks may include requesting the customer to submit a copy of a photographic identification documents (such as a driver's licence, a passport or a government-issued identity card), in order to verify both age and identity.
The legal age for gaming online varies from country to country and so we advise that you check the rules of your jurisdiction before you play.
Any personal details we request from you are purely to verify your identity – this is a legal requirement for both your own and our protection. If you have any questions about our identity checks, please do not hesitate to contact customer service at any time.
Should you need to take a break from gambling, we provide a self-exclusion facility which can be activated by contacting Support. For more information please visit our Self-Exclusion Policy that is accessible via the Casino’s website.
How you should view gambling
Gambling should be viewed by you as a form of ENTERTAINMENT only. You should never view gambling as a form of way to get rich quickly and pay off your debts.
You should acknowledge that most of the people gambling actually lose money.
Tricks to gamble responsibly
If you wish to gamble responsibly you need to acknowledge the following:
- Gambling is NOT a way to make money, if you play you need to count with the fact that vast majority of gamblers actually lose money;
- You should never chase your losses;
- You should never gamble with more money that you can afford to lose;
- You should never start to gamble in order to pay off your debts;
- You should limit yourself, for example, this include limits on the time you spend gambling in a week etc.
Gambling help organisation
If you or someone you know has a gambling problem, we advise you consider assistance from the below mentioned organisation:
Gamblers Anonymous is a fellowship of men and women who have joined together to do something about their own gambling problem and help other compulsive gamblers do the same. Visit the Gamblers Anonymous at: http://www.gamblersanonymous.org.
We also advise you to contact the following: